Kawana Library Rotunda

Temporary closure beginning Monday 11 September.

Customer charter

Sunshine Coast Libraries is committed to excellence in library service

Customer charter

Sunshine Coast Council aspires to be recognised for its commitment to excellence in customer service.

This commitment is to make your interaction with council a positive experience. We will treat you honestly and fairly, consulting with you on key decisions, and will continually review our services to provide cost effective services that meet your needs.

The Sunshine Coast Council Customer Charter reflects this commitment. It provides a clear framework for what you can expect from us and how you can help us get better at what we do.

Sunshine Coast Council acknowledges the Sunshine Coast Country, home of the Kabi Kabi peoples and the Jinibara peoples, the Traditional Custodians, whose lands and waters we all now share.
We commit to working in partnership with the Traditional Custodians and the broader First Nations (Aboriginal and Torres Strait Islander) community to support self-determination through economic and community development.
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