Tech help volunteer

Assist library members to better understand technology and improve use of their devices

Tech help volunteer

Technology Help Volunteers provide personalised one-on-one technology assistance to library members. Volunteers help library members looking for information within the volunteer’s skill set and field of understanding.


Typical duties

A Technology Help Volunteer may be asked to:

  • explain and assist in the implementation of a new program or platform
  • develop the understanding of a user to better operate the device they own
  • assist in the discovery of hardware or software
  • advise a library member of available resources, such as eBooks, and assist them in their use.


Technology Help Volunteers will need:

  • skills and expertise in Mac, Windows, Android and iOS across desktops, laptops, tablets and mobile devices
  • good communication and motivational skills
  • patience and empathy
  • enjoy social interaction
  • commit to an agreed session schedule with reasonable notice for absences
  • maintain student confidentiality and uphold Council’s Privacy Policy
  • volunteer approximately three(3) hours per week.

More information

For more information, contact the Library Supervisor at your local library or register your interest to volunteer.

Sunshine Coast Council acknowledges the Sunshine Coast Country, home of the Kabi Kabi peoples and the Jinibara peoples, the Traditional Custodians, whose lands and waters we all now share.
We commit to working in partnership with the Traditional Custodians and the broader First Nations (Aboriginal and Torres Strait Islander) community to support self-determination through economic and community development.
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