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Click & Collect

The click and collect service is available for Sunshine Coast Libraries card holders. Simply complete the online form with your preferences and you will be notified when your order is available for pick up. And the service is totally free!

Complete the online form with your preferred genres and a selection of up to 10 titles will be ready and waiting for you to collect at your local library. Your available reservations can also be included for collection.

 

Adults Click & Collect
Place your order for a great selection of books

Teens Click & Collect
Complete the form for a great selection of young adult books

Kids Click & Collect
Get your kids the books they have been missing

If you have any issues completing the form, contact library staff on (07) 5475 8989.

 

Frequently asked questions

The service is only available for current Sunshine Coast Libraries card holders. 


There is no charge for the click and collect service.


Complete the click and collect form for each library member in your family and library staff will select up to 10 items per card. If you currently have reservations available, they can be included in your loans.


Staff will notify you by email or phone when and where you are able to pick up your items. You may need to bring a bag to take your items home. This is a minimum contact service.


If you are required to isolate or quarantine, or have symptoms of COVID-19, please delay your collection or returns.


Contact library staff on (07) 5475 8989 if you are unable to pick up your items. If the library does not hear from you within 24 hours of your pick up time the items will be returned to the collection. Your reservations will also be returned, and you will have to reserve them again.


Items can be returned to any Sunshine Coast Library. During open hours, returns will be accepted inside the library on the RFID returns shelves. The external returns chutes will be available to use after hours. Returns may also be given to staff when you collect your order.


Home delivery is available for vulnerable persons. Refer to the Home Library Service.


Reservations can be placed as normal, however the items may not be available in time for your click and collect order.


The click and collect service does not support selection of your own titles unless you have an existing available reservation.


An online membership is available to access the wide range of resources available in the eLibrary. You can visit the library to update to a full membership to access the click and collect service.


You can visit the library to update to a full membership.